RCM, the complete though wall solutions provider, has invested in its own company delivery vehicle in order to better meet customers’ requirements.
In the past, RCM, part of the Benx group of companies, arranged deliveries of its building boards and facades through large third party hauliers.
Whilst still utilising this delivery network, the additional ownership of a 26t rigid vehicle brings with it many advantages.
Investing in process improvements that will benefit and support its customers by providing more efficient and cost-effective services has been one of RCM’s main commitments.
Some of the obvious benefits include the ability to exercise greater control over the distribution to better address customers’ requirements. Operating costs will be better managed and there will be clear improvements on drivers’ MPG. The number of drops per day can also be better managed, thus ensuring optimization and efficiency on a national scale.
RCM will be able to improve its customer service by reducing the reliance on third party providers. There will be a guaranteed capacity at all times, with the ability to support RCM’s customers on a postcode / network basis.
The latest specification Euro 6 vehicle brings improved fuel consumption and less emissions and is therefore better for the environment.
Ian Quinton, Managing Director, RCM, explained: “Delivery of our building boards and façades ranges to high value projects is now even better serviced by the recent investment in the company owned delivery vehicle. It will allow us to act much quicker and more efficiently to our customers’ needs and requirements.”